Last Updated: 7 Mar, 2026
Introduction
Welcome to the Privacy Policy (the “Policy”) of Booking Portal (“Booking and Information Portal, LLC,” “BookingPortal.org,” “we,” “us,” or “our”). This Policy explains how we collect, use, share, and protect information when you visit our website or use our booking, payment, intake, notification, and support coordination services (the “Services”).
BookingPortal.org provides appointment and work-order management tools that support both:
Home Services (in-person services performed at a property), and
Professional Services (services delivered remotely or otherwise by third-party professionals).
By using the Services, you agree to this Policy.
Scope
This Policy applies to:
Visitors to BookingPortal.org and related pages where this Policy is posted;
Consumers who request quotes, schedule services, or make payments through our Services;
Business users (including service providers) who submit partnership forms, applications, or use our tools; and
Anyone who contacts our support team by email, phone, SMS, or web forms.
Types of Information Collected
We collect information directly from you, automatically through your device/browser, and from third parties.
A) Information you provide directly
Business forms (Plans/Pricing, Partnership, Provider Applications):
Name, email, phone, organization name, website, role
State(s) of operation, business niche/services offered
Scheduling needs (appointment types, duration, typical cost), current CRM/booking tools
Ideal client definition, service area details
Consumer booking / support:
Name, email, phone number
Service address and service details (what you’re requesting)
Appointment preferences (time window, recurring vs one-time)
Access notes (gate code, pets, parking, restrictions)
Photos or notes you provide (optional)
Support messages, call recordings where permitted by law, and ticket history
Payments:
Payment method details are processed by third-party payment processors.
We typically do not store full card numbers. We may store tokens and limited billing details necessary to provide receipts, support, refunds, dispute handling, and fraud prevention.
B) Information collected automatically
IP address, device type, browser type, operating system
Pages viewed, clicks, session activity, referrer URLs
Approximate location (derived from IP)
Cookies and similar tracking technologies (see Section 6)
C) Information from third parties
Payment processors (confirmation of payment, last four digits, transaction IDs)
Identity/fraud prevention or compliance tools (where used)
Service providers or partner platforms that fulfill appointments/work orders booked through our Services
Purpose of Information Collection
We collect this information for a variety of purposes:
Plans & Pricing Contact Form: The information from this form is used to facilitate communication with you. We use your email address or phone number (if provided) to respond to your queries or comments.
Business Partnership Form: The information from this form is primarily used to evaluate potential partnerships. The details you provide about your company and your business appointment scheduling needs helps us understand your business and determine the type of plan that fits your business model the best.
Client Appointment Bookings: During the process of arranging appointments with professionals via BookingPortal.org, we collect the names and contact details of users who initiate the booking. The purpose of gathering this information is to efficiently facilitate the booking and scheduling services. It is crucial to understand that any personal data provided by clients to prepare for their appointments is treated as confidential, serving as a direct communication line between the client and the professional utilizing BookingPortal.org for client engagement.
Please note that we use the information you provide to improve our services and your experience on our website. For example, we might use this data to understand where our potential business partners are located, which helps us tailor our services to better meet their needs.
When services are performed in whole or in part by a third-party provider, we may share or transfer the necessary personal data to that provider to ensure a smooth and secure delivery of the appointment service. These third parties are contractually obligated to handle personal information in accordance with applicable privacy laws and for the sole purpose of delivering the requested services.
How We Use Information
We use information to:
Provide and operate the Services (quotes, booking, intake, messaging, notifications)
Coordinate scheduling, provider assignment (where applicable), and service fulfillment
Process payments, send receipts, and provide billing support
Communicate service updates, reminders, and support responses
Maintain service records (including job notes and photo confirmations where used)
Prevent fraud, enforce policies, and protect platform security
Improve our products and customer experience (analytics, troubleshooting, testing)
Comply with legal obligations (tax/accounting where applicable, lawful requests)
Home Services vs Professional Services
Home Services include in-person services performed at a property, such as:
Lawn care / landscaping, snow removal
Residential or commercial cleaning
Junk removal / haul-away
Plumbing
Appliance repair
Similar home/commercial field services
Professional Services may include services delivered remotely or otherwise by third-party professionals (e.g., legal, accounting, coaching, education, medical services where offered by third parties).
BookingPortal.org is a technology platform. The underlying services are performed by independent third-party providers. Those providers may have their own policies and obligations, including licensing, insurance, and compliance.
Information Sharing and Disclosure
We do not sell your personal information.
We may share information with:
Third-party service providers (the business fulfilling your request) to enable the requested service (e.g., contact details, service address, scope, access notes, scheduling window)
Service partners and vendors who help us operate the Services (hosting, analytics, communications tools, payment processors, security)
Support tools used to manage customer requests, tickets, and communications
Legal/compliance recipients when required by law or to protect rights, safety, and integrity of the Services
When services are performed by third-party providers, we share only what is reasonably necessary to coordinate the booking, payment, scheduling, and support experience.
Cookies and Other Tracking Technologies
We use cookies and similar technologies to:
Keep the site functioning
Remember preferences
Measure performance and site usage
Prevent fraud and protect security
You can control cookies through your browser settings. Disabling cookies may limit certain features.
Third-Party Platforms and Redirects
In some cases, you may be redirected to a third-party provider’s system to complete booking, payment, intake, or service communications. Information you provide directly on those external systems is collected by the third party and governed by their privacy policy. We recommend reviewing third-party policies before submitting information.
Payment Descriptors and Receipts
Depending on how the booking flow is configured, your bank/credit card statement may show:
BOOKINGPORTAL.ORG (or a related descriptor), and/or
A partner/provider descriptor associated with the booked service.
The descriptor is typically shown at checkout and/or in the confirmation message(s). If you are unsure, follow the Help & Billing instructions on the website where you booked or review your confirmation email/SMS.
Data Security Measures
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure. Please use strong passwords and protect your account access.
Retention of Data
We retain information as necessary to:
Provide the Services
Maintain records for billing/support/disputes
Comply with legal obligations
Prevent fraud and enforce policies
Retention periods vary depending on context and legal requirements.
Rights of Users
Depending on your location, you may have rights to access, correct, or delete certain personal information. To request assistance, contact us at the email below. We will respond as required by applicable law.
Children’s Privacy
Our Services are intended for users 18 and older. We do not knowingly collect personal information from children under 18.
Cross-Border Data Transfers
BookingPortal.org is based in the United States. By using the Services, you understand information may be processed and stored in the U.S., where privacy laws may differ from those in your jurisdiction.
Changes to This Policy
We may update this Policy from time to time. We will post the updated version and revise the “Last Updated” date.
Contact Information
If you have questions about this Policy or your data, contact:
Email: info@bookingportal.org