Introduction
Welcome to the Privacy Policy (the “Policy”) of Booking Portal (“Booking and Information Portal, LLC” or “BookingPortal.org”). This Policy is designed to help you understand how we collect, use, and protect the information you provide to us through our website.
BookingPortal.org is an appointment management service provider, with a primary objective of fostering Business-to-Business (B2B) and Business-to-Customer (B2C) connections. We respect your privacy and are committed to safeguarding your personal information.
Types of Information Collected
In the course of using our website and its services, you may provide us with certain information. This can include:
From the Plans & Pricing Contact Form:
- Your name
- Business email address
- Business phone number
From the Business Partnership Form:
- Your name
- Your email address
- The name of your organization
- Your business’ website
- Your role in the company
- Primary state where the business operates
- Any additional U.S. states where the business operates
- Business niche
- Current customer type of your business
- Type of service the business provides
- Information about the types of appointments the business offers, the length, and the typical cost
- Currently-used appointment management system or CRM
- Definition of an ideal client
Purpose of Information Collection
We collect this information for a variety of purposes:
Plans & Pricing Contact Form: The information from this form is used to facilitate communication with you. We use your email address or phone number (if provided) to respond to your queries or comments.
Business Partnership Form: The information from this form is primarily used to evaluate potential partnerships. The details you provide about your company and your business appointment scheduling needs helps us understand your business and determine the type of plan that fits your business model the best.
Client Appointment Bookings: During the process of arranging appointments with professionals via BookingPortal.org, we collect the names and contact details of users who initiate the booking. The purpose of gathering this information is to efficiently facilitate the booking and scheduling services. It is crucial to understand that any personal data provided by clients to prepare for their appointments is treated as confidential, serving as a direct communication line between the client and the professional utilizing BookingPortal.org for client engagement.
Please note that we use the information you provide to improve our services and your experience on our website. For example, we might use this data to understand where our potential business partners are located, which helps us tailor our services to better meet their needs.
When services are performed in whole or in part by a third-party provider, we may share or transfer the necessary personal data to that provider to ensure a smooth and secure delivery of the appointment service. These third parties are contractually obligated to handle personal information in accordance with applicable privacy laws and for the sole purpose of delivering the requested services.
Cookies and Other Tracking Technologies
Our website utilizes cookies and comparable tracking methods to improve your online experience, offer customized content, remember your preferences, and gain insights into how our website is utilized. These methods might collect details like your IP address, device type, operating system, browser type, and the pages you visit on our site.
Additionally, we employ these technologies to analyze traffic patterns, undertake research, and gather aggregate demographic data about our users. Our aim is to refine our services to better suit your requirements. You have the option to manage cookie usage through your web browser settings. However, disabling cookies might restrict access to certain features or functions on our website or service.
We assure you that all data gathered through cookies and similar technologies is handled in accordance with the principles stated in this Policy.
Information Sharing and Disclosure
BookingPortal.org handles your information with respect and confidentiality. We do not sell, exchange, or lease your personal data to outside parties. Your information may be shared within our organization and with our service providers, but only to help deliver our services. For example, we might share your details with our customer support team to assist with your questions or feedback.
In order to deliver certain services, BookingPortal.org may share your information with trusted third-party service providers. These third parties may be involved in scheduling appointments, processing payments, collecting intake forms, sending notifications, or providing customer support. In some cases, your information may be collected directly by these providers via platforms integrated with or accessed through BookingPortal.org. These providers are authorized to use your information solely for the purpose of delivering the requested service.
When interacting with third-party systems (e.g., when redirected to another provider’s booking or payment page), your personal data may be governed by the privacy policy of that provider. We encourage you to review their privacy practices before submitting any personal information.
In some cases, we may share information with external parties who provide services on our behalf, like website hosting or email communication. These parties are allowed to access your information only to perform their specific tasks and cannot use it for other purposes.
We also reserve the right to disclose your personal information if legally required, to follow regulations, or if we deem it necessary for legal compliance, or to protect the rights, property, or safety of BookingPortal.org, our users, or the public.
Third-Party Service Providers
To offer a comprehensive appointment experience, BookingPortal.org may partner with licensed professionals, platforms, or service vendors. These providers may manage parts of your appointment journey, including booking, intake, consultation, payment, and notifications. In some instances, you may be redirected to their websites or platforms, where you will be interacting with them directly.
Your personal information may be collected or accessed by these providers strictly for the purpose of delivering services to you. Each provider operates under their own privacy policy, and we encourage you to review it carefully. While BookingPortal.org selects its partners carefully, we are not responsible for the privacy practices or data handling of third-party providers beyond our operational control.
Data Security Measures
BookingPortal.org recognizes the significance of protecting your personal information and adopts industry-standard methods and technologies for its security. We implement a blend of physical and digital safeguards, such as secure servers, firewalls, and encryption techniques for storing and transmitting data.
However, it’s important to understand that no security system is infallible, and the transmission of data over the Internet cannot be assured to be completely secure. Therefore, although we are committed to safeguarding your personal information, we cannot promise its total security.
Retention of Data
BookingPortal.org will keep your personal information only for the duration required for the objectives outlined in this Policy. We will maintain and utilize your personal data as needed to fulfill our legal duties, settle disputes, and uphold our legal agreements and policies.
After the retention period ends, personal data will be removed. As a result, rights such as access, erasure, correction, and data portability cannot be exercised once the retention period has lapsed.
Rights of Users
As a user, you have certain rights regarding your personal data. These include:
The right to access: You have the right to request copies of your personal information.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided in this Policy. We will respond to your request as soon as reasonably possible.
Children’s Privacy
Our website is designed for users over the age of 18 and we do not deliberately gather personal information from anyone under 18. If it comes to our attention that we have unintentionally collected personal data from a child under this age, we will promptly delete such information from our systems. If you know of any user under 18 who has given us their information, please inform us right away.
Cross-Border Data Transfers
BookingPortal.org is based in the United States, and the information we collect is governed by U.S. law. By accessing or using our services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the U.S., where you may not have the same rights as you do under your local law.
We comply with international data transfer principles and ensure that your information is protected, even when transferred internationally. When transferring data across borders, we use a variety of legal mechanisms to help ensure your data is appropriately protected.
Changes to Privacy Policy
BookingPortal.org reserves the right to modify this Policy at any time. If we make changes to this Policy, we will notify you by updating the date of this Policy and providing any additional notification as required by law. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions or concerns about this Policy, your rights, or your information, please contact us using the Non-Partnership Contact Form at the bottom of the homepage or by sending an email to info@bookingportal@org.
We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint or concern, please contact us, and we will respond to your request promptly.